Customer Service

We take pride in offering exceptional customer service.  We are happy to take special requests, make suggestions and collaborate with you on special gifts, custom orders, party favors and so on.  Give us a call or send an e-mail - we would love to hear from you.

Orders:  Our secure online ordering is always available. If you would rather order by phone, please call us at the studio, 617-564-1192, Monday-Friday 10:00am - 5:00pm. If we don't answer, please leave a voicemail message and we'll call you back as soon as we return to the studio.  You are also welcome to order by mail. Just mail your order and payment (no cash please) to:
Sunny Window
285 Auburndale Avenue
Newton, MA 02466

Forms of payment:  We accept MC, Visa, American Express, Discover, check or money order (in US Dollars).  Please note that a check will slow down processing as we do not ship until funds clear. 

Gift orders: Gifts sent are wrapped free of charge in gorgeous colored tissue with a fresh sprig of eucalyptus or lavender on top. Atop the gift, we include a beautiful notecard on which we have handwritten your personal message to the lucky recipient.  You can compose your personal message during the check out process when you are ordering online.

Wholesale:  Some of our products are available to retailers.  If you are interested in wholesale ordering, please contact Julie by phone or e-mail.